Privacy policy
Privacy Policy
Last updated: December 7, 2025
RainTune operates this store and website, including the data, content, features, tools, products, and services provided to offer you, the customer, a curated shopping experience (the “Services”). RainTune uses Shopify technology to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you interact with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean any data that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified data that cannot reasonably identify you.
Depending on how you interact with the Services, the region where you reside, and what is permitted or required under applicable law, we may collect or process the following categories of personal information—including inferences drawn from such information:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related data.
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Account information including username, password, security questions, preferences, and settings.
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Transaction information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as past transactions.
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Communications with us including information you provide through customer service requests or claims.
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Device information including details about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information including how and when you interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, such as when you create an account, use the Services, or contact us.
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Automatically through the Services, including through cookies and similar technologies.
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From service providers, such as those who enable technology or process information on our behalf.
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From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing, personalizing, and improving the Services
This includes fulfilling our contract with you, processing payments, managing orders, remembering your preferences, sending account notifications, processing returns or exchanges, managing your account, arranging shipping, enabling reviews, and creating a personalized shopping experience.
Marketing and advertising
We may use your information to send promotional messages via email, text, or postal mail, and to show online ads, including personalized advertising based on your interactions.
Security and fraud prevention
We use your information to secure your account, detect fraud, investigate illegal or harmful activity, and protect public safety.
Communicating with you
This includes customer support, responding to your requests, and maintaining our business relationship with you.
Legal purposes
We may use your information to comply with applicable law, respond to legal requests, participate in litigation, or enforce our terms and policies.
How We Disclose Personal Information
We may disclose your information:
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With Shopify, service providers, and third parties who perform functions on our behalf (IT management, payment processing, shipping, cloud storage, etc.).
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With business and marketing partners to provide advertising and related services.
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When you direct or consent to such sharing, such as shipping needs or social media integrations.
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With our affiliates or within our corporate group.
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In connection with a business transaction such as a merger, insolvency, or legal requirement.
Relationship with Shopify
The Services run on Shopify, which collects and processes personal information related to your use of the Services. Your data may be transferred to third parties or countries outside your own. Shopify may use data collected across merchants to provide advanced features and improve the platform.
Shopify is responsible for processing your information for these purposes.
For more information, you can consult Shopify’s Consumer Privacy Policy and its Privacy Portal.
Third-Party Sites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy, security, accuracy, or reliability of such sites. Information shared in public or semi-public spaces may also be visible to others.
Children’s Data
The Services are not intended for minors, and we do not knowingly collect information from children as defined by applicable law. If a minor has provided data, contact us to request deletion.
Security and Retention
No security measure is perfect. Information transmitted to us may not be fully secure. Do not send sensitive data through insecure channels.
We retain personal information as needed to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights such as:
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Right to access
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Right to deletion
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Right to correction
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Right to data portability
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Right to opt out of data “sale,” “sharing,” or targeted advertising
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Communication preference management
Users in the UK or EEA may also have:
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Right to object or restrict processing
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Right to withdraw consent
We may need to verify your identity before processing requests. You may appoint an authorized agent.
Complaints
If you have concerns about how we handle your information, contact us. You may also have the right to appeal or file a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your information outside your country. If moved outside the EEA or UK, we use legal mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date.
Contact
If you have questions about our privacy practices or want to exercise your rights, contact us at:
RainTune is the data controller for your personal information.